Crisis Support & Emergency Numbers

Available around the clock: telephone counselling in psychological emergencies; if needed, a crisis team comes to you.

Emergency psychological support and counselling for people during and after distressing or traumatic events.

Monday to Friday, 9 am to 5 pm.
www.notfallpsychologie.at

Telephone and in-person crisis support, Monday to Friday from 8 am to 5 pm.

Online platform for suicide prevention, for those affected and for relatives: guidance on how to support yourself or someone close to you in a suicidal crisis, plus an overview of available help (in German).

www.bittelebe.at

Free, confidential counselling provided exclusively by women: psychosocial, legal and health-related, anonymous on request.

Monday and Wednesday 9:30 am–12:30 pm, Tuesday and Thursday 1–4 pm.
www.frauenberatenfrauen.at

Anonymous, free support for women affected by violence – around the clock.

Counselling, treatment and therapy for boys and men in difficult life situations.

Monday to Thursday 9 am–12 pm and 3–7 pm, Friday 9 am–4 pm.
www.maenner.at

Telephone crisis counselling for men, free and anonymous, with interpretation on request.

Anonymous and free – someone to listen, day and night.

Helpline and chat for children, young people and those who support them – around the clock.

www.rataufdraht.at

Psychosocial emergency support for people with a migration or refugee background – anonymous and in many languages.

Counselling in German, English, Arabic, Kurdish, Turkish, Farsi/Dari, Russian and Ukrainian, among others.
Monday to Friday, 10 am – 1 pm and 2 pm – 5:30 pm.

Emergency calls by SMS for deaf and hard-of-hearing people – also via the DEC112 app.

DEC112 app

Ambulance service in case of acute danger to you or others.